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LEARN MORE ABOUT SHIPPING DEADLINES FOR THE HOLIDAYS!

The Laundress Discounts Offers

Holiday Shipping Schedule
Monogram Order by 12/5
Ground Order by 12/13
2-Day Order by 12/19
Overnight Order by 12/20
  • All Laundress discounts and promotions exclude Gallons, Bulks, Subscribe & Save items, Jiffy Steamer, and John Mayer X The Laundress Out West products.
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons or vouchers are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt vouchers are not combinable with Free Shipping offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
Please contact [email protected] or our store at +12125646788 for further assistance.

Cashmere

An extremely soft, luxurious fabric made from the undercoat of the cashmere goat, native to Kashmir. Cashmere is insulating and takes color very well; used in sweaters, suits, and overcoats.

Spot Treat

If your wool item is structured (such as a blazer, coat, or suit), spot treat instead of washing.

To spot treat, wet the Wash & Stain Bar and gently work into the stained area(s).

Remove soap and dirt with a wet Lint-Free Cleaning Cloth—be sure to remove all soap. Dampen the cloth as needed, and repeat the process until satisfied.

Skip to the Dry & Finish step, and continue by steaming.

Pretreat

When washing, always pretreat stains with Stain Solution or the Wash & Stain Bar.

Stain Solution is ideal for protein and tannin stains, such as wine, coffee, ink, grass, urine, blood, and old, set-in stains such as pit stains.

The Wash & Stain Bar works the yarn to remove dirt, grease, oil, and makeup.

To remove odor, presoak the item for 30 minutes in cool water mixed with ¼ cup of Scented Vinegar.

Handwash

Handwashing is always the best and safest method for washing cashmere.

Dry-cleaning solvents and enzyme-containing detergents will degrade the yarns.

Cashmere is sensitive to water temperature and agitation, and it can shrink if not treated properly.

Add 2 capfuls or a squirt of Wool & Cashmere Shampoo to a washbasin or sink filled with cool water.

Submerge the item and gently agitate the water with your hands to evenly distribute soap. Soak for up to 30 minutes.

Rinse well by running cool water through the item until the water is no longer soapy.

Do not wring. Instead, press the water out of the item.

If there is color in the water, don’t worry! It’s normal. The yarn is simply releasing excess dye, and you will not notice any loss of color after the wash is complete.

Machine Wash

Turn the item inside out, and place it in a Mesh Washing Bag.

Select the woolens or delicate cycle on the washing machine, and make sure the water temperature is cold and the spin is on low.

Add the appropriate amount of Wool & Cashmere Shampoo according to the machine and load size.

Remove promptly from the washing machine to reduce creasing.

Dry & Finish

Lay the item flat in its natural shape on a drying rack or clean towel. Do not put it in the dryer!

Expedite drying by laying the item flat on a clean towel. With the item in its original shape, roll it up in the towel (like a sleeping bag) to remove excess water.

When drying, avoid direct sunlight and heat sources, such as the radiator, because they can yellow, shrink, or damage woolens.

Never hang wet woolens.

To remove wrinkles, we recommend steaming for the best and safest finish. Never iron, as ironing will crush or flatten the natural pile of the yarns.

To freshen between wearings, spritz with Wool & Cashmere Spray. This nontoxic and allergen-free fabric spray naturally repels bugs and moths.

De-pill

Angora generally doesn’t pill; if it does, remove pills on finer-gauge knits, such as lightweight sweaters, T-shirts, or pants, by gliding the Sweater Comb across pilled areas.

For heavier-gauge items, such as thicker sweaters, outerwear, or heavy upholstery, use the Sweater Stone.

Always work tools in one direction.

When wool fibers become loose, they form little balls or pills. Pilling is a direct result of friction (which naturally occurs with movement), so the more you wear an item, the more likely it is to pill.
Use the Cashmere Brush between wears to remove lint, fuzz, and hair and to release natural oils that rejuvenate yarns.

Store

Always store knits folded to prevent stretching or distorting. Store jackets and suits using a solid structured hanger.

Cashmere is susceptible to insect damage. Always store items clean to avoid inadvertently providing a “food source” for bugs.

Prevent bug and moth infestation by storing in a breathable canvas Storage Bag with a zip closure.

Storing in plastic encourages yellowing and can trap mildew-causing moisture, a prime environment for bugs.

Shop the Laundry List

Stain Solution 16 fl oz
$18.00

Removes Old & New Stains

Wool & Cashmere Shampoo 16 fl oz
$19.00

Wash & Preserve Woolens

Wool & Cashmere Spray 4 fl oz
$10.00

Freshen & Deodorize

Scented Vinegar 16 fl oz
$12.00

Clean & Deodorize

Sweater Stone
$18.00

De-Pill Safely at Home

Sweater Comb
$18.00

De-Pill Safely at Home

Cashmere Brush
$60.00

Safely Care for Wool

Wash & Stain Bar
$6.00

Spot-treat Stains