SAFETY MEASURES ARE IMPACTING OUR SHIPPING SPEEDS, AND SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY.

  • All Laundress discounts and promotions exclude the following products: The Laundress Artisan Candle, No.723 Candle, The Laundress Gallons, Refill Pouches, Jiffy Steamer, Steele Canvas, Aera Collaboration items, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, and Pre-Boxed Sets.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Gilt vouchers are not combinable with Free Shipping, promotions, or loyalty rewards offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, Aromatherapy, Build Your Own, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
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PRODUCT_Sweater Stone_How To_1_IMAGE_01 De-pill
The Sweater Stone is ideal for de-pilling heavier-knit sweaters, blankets, upholstery, and more. The natural volcanic pumice will delicately pick up loose fibers and yarns that naturally result from friction and wearing.
(De-pill fine-gauge knit and woolen items using the Sweater Comb.)

To Use:Lay your garment on a flat surface. Work the Sweater Stone gently in one direction using short strokes. Shake the item out to remove excess pumice.

Remove the collected lint from the stone after each use.

PRODUCT_Sweater Stone_How To_2_IMAGE_01 Freshen

To freshen between wearings, spritz with Wool & Cashmere Spray from 6 inches away. Safe for freshening all fabrics and furnishings, this nontoxic and allergen-free fabric spray naturally repels bugs.

Most wool items labeled “dry clean” are generally launderable. When an item is labeled “dry clean only,” the best way to care for it between cleanings is to steam and freshen with Wool & Cashmere Spray.

PRODUCT_Sweater Stone_How To_3_IMAGE_01 Store

It’s always important to clean woolens before storing as perfume, body products, body oil, food, and dirt can surface later and be much harder to get out.

Before packing, spritz with Wool & Cashmere Spray and place in a breathable fabric storage bag, such as the All-Purpose Storage Bag.

Never store using plastic, cardboard, drawer liners, and contact paper. These attract bugs and encourage bug reproduction.
For a start-to-finish tutorial on caring for your woolens, please visit our Wool & Cashmere Shampoo How-To.