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30% OFF SITEWIDE 24HRS ONLY USE CODE SAVE30 | SOME EXLCLUSIONS APPLY CLICK HERE FOR DETAILS

The Laundress Discounts Offers
  • All Laundress discounts and promotions exclude Gallons, Bulks, Subscribe & Save items, Jiffy Steamer, and John Mayer X The Laundress Out West products. 
  • Free shipping is applicable on orders of $50 or more after any coupons or vouchers are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt vouchers are not combinable with Free Shipping offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
Please contact customerservice@thelaundress.com or our store at +12125646788 for further assistance.

Selecting a Water Temperature & Wash Cycle

Looking for a laundry cheat sheet that outlines which water temperature and cycle to select when washing different items with various soil levels? Simply select from below the type of laundry you’re washing and read our recommendations.

Everyday Laundry

Everyday laundry can be washed at any temperature, but these are the only fabrics that can be washed in hot water. Select the water temperature according to the soil level—the dirtier the item, the hotter the water should be. You may also want to wash dark, brightly colored, or brand new items in warm or cold water.

Select a water temperature:
   When heavily soiled: Use hot water.
   Items that are not very dirty: Use warm water.
   When moderately to mildly soiled: Use warm water.
   Dark, brightly colored, or brand new items: Use warm or cold water.

Select a wash cycle:
For everyday laundry, choose the Normal cycle.

Note: This cycle may ask you which water temperature you’d like to use. Select a wash cycle and water temperature according to the contents of the load.

Sheets & Towels

Select a water temperature:
Use hot water (for items of any color).

Select a wash cycle:
Use the Normal cycle.

Note: This cycle may ask you which water temperature you’d like to use. Select hot water.

Why wash sheets and towels in hot water?
Sheets and towels are often in contact with body oils and body products (like lotion) which can cause staining, discoloration, and dinginess. Washing sheets and towels in warm or cold water will not be effective in removing these elements. Hot water provides the most thorough and hygienic cleaning.

Silk, Silk Blends, Silk-Like & Delicate Synthetics

Select a water temperature:
Use warm or cold water (for items of any color).

Select a wash cycle:
We recommend handwashing delicate items. If you use the machine, select the Delicates cycle.

Wool, Cashmere, Wool Blends & Wool-Like Synthetics

Select a water temperature:
Always use cold water when washing any kind of wool.

Select a wash cycle:
We recommend handwashing these items. If you use the machine, select the Wool or Delicate cycle.