HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

  • All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s

  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
  • Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
Please contact [email protected] or our store at +12125646788 for further assistance. promo-popup-btn-close
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Suede

A type of velvety leather that has been brushed or otherwise napped for a soft, supple hand. It is commonly used for jackets, shoes, handbags, and accessories.

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We don’t like to give specific cleaning advice on how to clean suede as the material on your favorite suede jackets, and shoes at home as this material has many different options for finishes, which makes it impossible for us to know which type you’re working with. However, our general guideline for washing your suede jackets and other items is as follows:

Not Washable: If a leather item is labeled “not washable” or “dry clean only,” don’t wash or spot treat it. Trust us.

Washable: We have successfully washed many leather items labeled “washable” as well as most non-leather items with leather trim: patches, collars, zip pulls, and binding. Simply test the leather item before you wash it. Look for discoloration, spots, or other changes once the area has dried.

Leather trim: We have successfully washed many leather trim items labeled “dry clean” or “dry clean only.” Most leather trim is made from “garment washed” leather. This type of leather has already been washed during the production stage, which means it should now be washable as part of the garment.

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“Can you iron suede?” is a question we get a lot. If needed, steam to remove wrinkles, and get creases out. Can you iron suede You can't iron suede, as ironing will crush or flatten the nap.

To freshen between wearings, spritz with Fabric Fresh Classic.

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Always store items clean. We recommend storing in a breathable cotton Storage Bag to protect items from bugs.
Storing in plastic encourages yellowing and can trap mildew-causing moisture, a prime environment for bugs.

All techniques are based on textile science. Not all garments perform and react as science would predict.