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LEARN MORE ABOUT SHIPPING DEADLINES FOR THE HOLIDAYS!

The Laundress Discounts Offers

Holiday Shipping Schedule
Monogram Order by 12/5
Ground Order by 12/13
2-Day Order by 12/19
Overnight Order by 12/20
  • All Laundress discounts and promotions exclude Gallons, Bulks, Subscribe & Save items, Jiffy Steamer, and John Mayer X The Laundress Out West products.
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons or vouchers are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt vouchers are not combinable with Free Shipping offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
Please contact [email protected] or our store at +12125646788 for further assistance.

Hand Washing

The gentlest way to wash items, handwashing increases the longevity of textiles by preserving fibers and detailing. It’s the best method to use when washing delicate or wool items at home or while traveling.

Items to Always Wash by Hand

We always handwash bras, bathing suits, and delicate underwear. We prefer to handwash silks, woolens, lace, and embellished items. More durable delicates can be washed on the Delicate cycle in a Mesh Washing Bag Bundle. Err on the side of caution—if the item seems delicate, handwash it.

How to Handwash

For general handwashing, follow these simple steps:
   Pretreat the item as needed for stains, then turn the item inside out.
   Fill the washbasin or sink with water, tepid/room temperature water is usually best.
   Add detergent or soap and mix to prepare the bath.
   Submerge the item, use your hands to agitate the water and detergent or soap and soak items for up to 30 minutes. Never soak silk items for longer than 30 minutes.
   Rinse well. Use tepid/room temperature or cold water until the soapy water is gone and press out the water.
   Press the item against the sink or basin to remove the water, be sure not to wring or twist the item.

To expedite drying, place the item on top of a towel, making sure it's flat and in its original shape then roll up the item in the towel (like a sleeping bag) to remove excess water. For faster drying, use more than one towel and repeat several times. Don't put delicate items in the dryer, lay flat or hang to dry.

What kind of detergent or soap should I use?
Select the appropriate product based on the fabric of the item you're washing.

What if the water in my washbasin becomes colored?
Don't panic. This is normal and it is simply the fabric dye releasing color. You will not notice any color loss in the item after washing.

Can I handwash more than one item at a time?
Yes, it's okay to wash like items together. They should be the same color and made from the same fiber content.