Customer Service
CONTACT US
Ask about our products, an order you placed, and get expert fabric care advice. We’re here to ensure you have an exceptional experience.
Monday - Friday 9am to 5pm EST
Call Us: +1-800-282-4121
Email Us: customerservice@thelaundress.com
Our Customer Service team works to respond to all inquiries within 24-48 hours. To help ensure the quickest response, kindly leave only one message, and include your order number, if applicable.
MEDIA INQUIRIES
Email us: communications@thelaundress.com
Offer Terms And Conditions
Referral Offer of 50% off a customer's first bottle of Signature Detergent and Free Shipping is valid on select items at https://www.thelaundress.com/collections/referral-offer only. Offer valid for new customers only and expires 30 days after the original email was sent. Cannot be applied to past orders or combined with other discounts. For any questions regarding this offer, please reach out to customerservice@thelaundress.com.