Customer Service


Ask about our products, an order you placed, and get expert fabric care advice. We’re here to ensure you have an exceptional experience.

Monday - Friday 9am to 5pm EST

Call Us: +1-800-282-4121
Email Us:

Our Customer Service team works to respond to all inquiries within 24-48 hours. To help ensure the quickest response, kindly leave only one message, and include your order number, if applicable.


Terms And Conditions

Free Stain Brush with purchase of $75 or more. Total must exceed $75 before tax and after any discount codes are applied. Offer valid 12/15/2023 at 12:01 AM ET to 12/18/2023 at 03:00 AM ET. Offer cannot be applied to past orders. Shipping is free on orders over $50 after discounts and promo codes are applied, offer is applicable to those located in the contiguous U.S. only. Offer valid on All Laundress discounts and promotions exclude: Auto-Replenishment orders, gift bundles, gallons, and E-gift cards, unless otherwise indicated.