Shipping Policy

Shipping within the United States

The Laundress ships to any street address in the United States, including Alaska and Hawaii for an additional air shipping cost. The Laundress does not ship to PO Boxes or APO addresses within the United States.

Order and Shipping Confirmations

You will receive an email confirmation once your order has been placed. This email will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they have left our facility.

Orders can take up to 4-6 business days to be processed and shipped, given all items are in stock. Please note that in some cases, your order may arrive in multiple shipments (i.e., in the case of a backorder).

Free Shipping

The Laundress provides free Standard Shipping within the contiguous United States for orders valued over $50.

This offer can be redeemed in conjunction with promotions and discounts. The subtotal before tax must be over $50 after the promotional code is applied for Free Shipping to apply.

Expedited Shipping

The Laundress provides expedited 2-day and next day shipping options during the checkout process.

Domestic Order Status

To check the status of your order, or to track your package, please log in to your account

If you placed your order as a Guest, a shipping confirmation will be sent to the email address provided. To track your package, please email Customer Service at

Shipping Outside the United States

To ship internationally, we have partnered with Global-e. Global-e is a trusted global e-commerce vendor whose solution allows The Laundress to provide the best possible user experience to our international customers.

  • Just select the flag icon in the top right corner to see which countries we ship to and select accordingly. This will change the currency on the website.
  • Once you are in checkout, you will see local payment methods and calculations for any appropriate shipping, duties, taxes, and other customs fees.
  • Free Shipping does not apply to International shipments; shipping fees will still apply.
  • For more information, view the Global-e Customer Service page.