Shipping Policy

Shipping within the United States

The Laundress ships to any street address in the United States, including Alaska and Hawaii for an additional air shipping cost. The Laundress does not ship to PO Boxes or APO addresses within the United States.

Free Shipping

The Laundress provides free Standard Shipping within the contiguous United States for orders valued over $50.

This offer can be redeemed in conjunction with promotions and discounts. The subtotal before tax must be over $50 after the promotional code is applied for Free Shipping to apply.

Expedited Shipping

The Laundress provides expedited 2-day and next day shipping options during the checkout process.

Domestic Order Status

To check the status of your order, or to track your package, please log in to your TheLaundress.com account

If you placed your order as a Guest, a shipping confirmation will be sent to the email address provided. To track your package, please email Customer Service at:

Shipping Outside the United States

International shipping is currently available WORLDWIDE on TheLaundress.com, including APO / FPO addresses. The Laundress has partnered with Border Free to fulfill orders placed by our international customers. To place an order, please follow the steps below:

  • Select your country and currency in the dropdown menu located at the top right of our homepage header.
  • When ready to checkout, simply hit "Checkout" to be directed to a secure checkout page powered by Border Free.
  • Select your payment type, billing country, shipping destination, and shipping method.
  • Item name, style number, and price will be listed out and calculated on the same page.
  • Free Shipping does not apply to International shipments; shipping fees will still apply.
  • Payment Options

    Border Free accepts Visa, Mastercard, American Express, PayPal, and Sofort Banking. If you have an International credit card and billing address, but are shipping within the US, you may call our flagship store location at 212-564-6788 to place an order.

    International Order Status

    To check the status of your order, or track your package, please log in to your Border Free Account here.

    For more information, view Border Free's Customer Service and Terms & Conditions here.