Create An Account

To get started, click the Rewards icon at the bottom of the screen. You’ll earn 100 points just for signing up and it’s totally free—woohoo!


Load Up On Clean

Login, then shop your clean favorites. You’ll earn 1-4 points (the more you spend, the more points you earn!) for every $1 you spend.


Earn Points & Rewards

As you earn points, you can redeem them for rewards—like complimentary products and site credit!

Create An Account

To get started, click on the star Rewards icon at the bottom of the screen. You’ll earn 100 points just for signing up for free.

Load Up On Clean

Log in to your account and shop. You'll earn 1-4 points (the more you spend, the more points you earn!) for every $1 you spend.

Earn Points & Redeem

As you earn points, you can redeem them for Laundress credit!

Clean
0 – 249 points
Clean Plus
250 – 999 points
Clean Premiere
1,000+ points
Points per $1 spent
1
2
4
Bonus points on your birthday
250
500
750

100 Points


For signing up Rewards

$20 Credit

For referring a friend

100 Points


When you write a review

50 Points


For following @thelaundress on Instagram

50 Points


For liking @thelaundressnyc on Meta

50 Points


For an Auto-Replenishment order

100 Points


The Laundress Signature Detergent Classic for everyday laundering.

For signing up Rewards

100 Points


The Laundress Signature Detergent Classic for everyday laundering.

When you write a review

50 Points


The Laundress Signature Detergent Classic for everyday laundering.

For following @thelaundress on Instagram

50 Points


The Laundress Signature Detergent Classic for everyday laundering.

For liking @thelaundressnyc on Facebook

50 Points


The Laundress Signature Detergent Classic for everyday laundering.

For an Auto-Replenishment order

Shop & Earn

Frequently Asked Questions

Frequently Asked Questions

How do I earn points?


You can earn points in several different ways. You will earn when you sign-up for the program, for each purchase you make, if you like us on Facebook or follow us on Instagram, and you'll earn extra points when you celebrate your birthday.


Where can I shop The Laundress products to earn points?


You can earn points when you make a purchase at thelaundress.com. Points cannot be earned if you purchase The Laundress products from any other location.


How do I join? Does it cost anything?


The program is free to join for customers in the United States. Just create an account or sign in if you already have one. Unfortunately, the Clean Collective Loyalty Program is not available for International customers at this time.


How do I redeem my points?


To redeem points, click on Rewards at the bottom of your screen. Redeem points by clicking on the "See your status & redeem your points" button. Points can be redeemed for a special dollar off your purchase. This offer cannot be combined with any other promotion.


Do my points expire?


Yes, points expire. If you have not purchased for the past 12 months, then your points balance will be set back to zero. Make sure you spend and earn points within 12 months to retain your balance.


What happens if I forget to log in to my account when checking out?


You must be logged into your account to earn points when shopping. You must be logged into your account to earn points when shopping. For assistance, please email customerservice@thelaundress.com.


Is there a limit to how many reviews I can submit to earn points?


You can submit as many reviews as you want, but we are only able to reward you points on your first five reviews.


Can I combine items to be in the same order?

Auto-Replenishment items that have the same order date, shipping address, billing address and payment method will ship as one order. If you have more than one Auto-Replenishment item and want the items to ship in the same order, simply visit ‘Manage Your Subscriptions’ section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.

Can I add items to my next order with an existing Auto-Replenishment order?

Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order and find the ‘Add this to my order on:’ button. When you click this button, you will have the option to add the item as one time only or as an Auto-Replenishment item.

What types of payment are accepted for Auto-Replenishment?

All Auto-Replenishment orders require a credit or debit card payment. Alternative payment forms, such as PayPal, or Afterpay cannot be accepted.

If you have any questions ab out The Laundress' Loyalty Program, or to view the full terms and conditions, please contact us at customerservice@thelaundress.com.

Frequently Asked Questions

Frequently Asked Questions

How do I earn points?


You can earn points in several different ways. You will earn when you sign-up for the program, for each purchase you make, if you like us on Facebook or follow us on Instagram, and you'll earn extra points when you celebrate your birthday.


Where can I shop The Laundress products to earn points?


You can earn points when you make a purchase at thelaundress.com or at our Soho Boutique. Points cannot be earned if you purchase The Laundress products from any other location.


How do I join? Does it cost anything?


The program is free to join for customers in the United States. Just create an account or sign in if you already have one. Unfortunately, the Clean Collective Loyalty Program is not available for International customers at this time.


How do I redeem my points?


To redeem points, click on Rewards at the bottom of your screen. Redeem points by clicking on the "See your status & redeem your points" button. Points can be redeemed for a special dollar off your purchase. This offer cannot be combined with any other promotion.


Do my points expire?


Yes, points expire. If you have not purchased for the past 12 months, then your points balance will be set back to zero. Make sure you spend and earn points within 12 months to retain your balance.


How do I cancel or pause an Auto-Replenishment item?


Unfortunately points cannot be added to your account retroactively. You can earn points on all future purchases when logged into your account and shopping.


What happens if I forget to log in to my account when checking out?


You must be logged into your account to earn points when shopping.


Is there a limit to how many reviews I can submit to earn points?


You can submit as many reviews as you want, but we are only able to reward you points on your first five reviews.


Can I combine items to be in the same order?

Auto-Replenishment items that have the same order date, shipping address, billing address and payment method will ship as one order. If you have more than one Auto-Replenishment item and want the items to ship in the same order, simply visit ‘Manage Your Subscriptions’ section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.

Can I add items to my next order with an existing Auto-Replenishment order?

Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order and find the ‘Add this to my order on:’ button. When you click this button, you will have the option to add the item as one time only or as an Auto-Replenishment item.

What types of payment are accepted for Auto-Replenishment?

All Auto-Replenishment orders require a credit or debit card payment. Alternative payment forms, such as PayPal, or Afterpay cannot be accepted.

If you have any questions ab out The Laundress' Loyalty Program, or to view the full terms and conditions, please contact us at customerservice@thelaundress.com.