Shipping
Shipping within the United States
The Laundress ships to any street address in the United States, including Alaska and Hawaii. We ship orders via FedEx and UPS. The Laundress does not ship to PO Boxes or APO addresses.
If you create an account at TheLaundress.com, your shipping status will update within the account and a shipping confirmation will be sent to the email address on file. If you did not create an account at TheLaundress.com, only a shipping confirmation will be sent to the email address used to complete your order.
Free Shipping
- The Laundress provides free Fedex Ground Shipping for orders over $50 which are shipped domestically.
- The Laundress provides free FedEx Ground Shipping for orders placed via International Checkout and are over $50.
- Free Shipping is only applicable on domestic shipments. International shipping fees will still apply.
- Free shipping is determined based on the merchandise subtotal before tax. Free Shipping applies for orders shipping anywhere in the U.S. and for ground shipping by Fedex only.
- This offer can be redeemed in conjunction to promotions and discounts. The subtotal must be over $50 after the promotional code is applied to redeem Free Shipping.
Expedited Shipping by Fedex & UPS
- The Laundress provides expedited shipping options during the checkout process.
Shipping Outside the United States
The Laundress has partnered with International Checkout to fulfill orders for our international customers. International shipping is currently available WORLDWIDE from TheLaundress.com. International Checkout will ship to all destinations around the world including APO / FPO addresses.
- Select your items at The Laundress and add them to your shopping bag.
- Confirm the items in your bag are ready for purchase and select the International Checkout link in the shopping bag.
- Select your payment type, billing country, shipping destination, and shipping method. The merchandise subtotal will adjust to the corresponding currency.
- Item name, style number, and price will be transferred to International Checkout for processing.
- The Laundress provides free FedEx Ground Shipping for orders placed via International Checkout and are over $50.
- Free Shipping is only applicable on domestic shipments. International shipping fees will still apply.
Payment Options
International Checkout accepts Visa, MasterCard, American Express, Discover Card, JCB Card, Diner's Card, Money Bookers, SafetyPay, PayPal, or bank transfer. If you have an International credit card and billing address but are shipping within the US, you may call into our office at 866-616-8964 to place your order.
Returns & Exchanges Customer Service
International Checkout will be happy to assist you with any questions regarding your order, including returns, exchanges, and shipping. All inquiries should be directed to International Checkout at: support@internationalcheckout.com
For inquiries by phone, please see the following customer service phone numbers:
- USA and Canada: +1866.6820641
- USA: +001.310.601.8196
- UK: +44.20.8133.2436
- Australia: +61.28003.4685
- Denmark: +45.369.50312
- Sweden: +46.4069.35779
- Hong Kong: +852.8175.6057
- Japan: +81.50553.46826
- Finland: +358.(02)3619.0437
- Brazil: +55.(11)3230.9539
- Ireland: +353.1443.3715
- Mexico: +52.558.421.8266
- New Zealand: +64.9889.0408