HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

  • All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s

  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
  • Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
Please contact [email protected] or our store at +12125646788 for further assistance. promo-popup-btn-close

Our Sustainability Commitment

Lightening The Load On the Environment

Read Our Product Values

As a brand, clean is at our core. We’re committed to not only taking the best care of your laundry and home, but also the world we live in. Since the beginning, we’ve held ourselves to the highest standards when it comes to our environmental impact, and we’re always striving to reduce our carbon footprint even more. Our commitment to sustainability is ongoing, and we invite you to follow our progress and join in our journey to making the planet a better place.

post consumer recycled bottles

Recycled Shipping Material

Carbon Neutral Shipping

Post-Consumer Recycled Bottles

We’ve started to make the switch from our heritage #1 PET recyclable plastic bottles to 100% post-consumer recycled material (PCR). PCR gives plastic you recycled multiple lives so we can rely less on virgin plastic. We’re starting with our best sellers and will be transitioning our entire collection to PCR in the near future. You’ll know your bottle is made of 100% PCR if it’s got a smoky tint to it (don’t worry, the formulas you love have stayed the same!). We love our new look and hope you do, too.

OUR IMPACT

Our transition will help eliminate more than 130,000 lbs. of virgin plastic use year over year!

Sustainable Shipping Material

Every order placed on the laundress.com is shipped in 100% recycled paper boxes and fill. All shopping bags have been upgraded from virgin paper and plastic to 100% reusable cotton canvas in our NYC flagship store.

OUR IMPACT

This simple swap saves over 1,300,000 feet of paper weighing 6,000 lbs. and 43,000 gallons of water annually.

Carbon Neutral Shipping

In addition to actively reducing our carbon footprint, we are utilizing carbon neutral shipping for all eCommerce orders placed on TheLaundress.com. We’re proud to be a part of UPS Carbon Offset Program, which focuses on reducing carbon emissions and investing in reforestation, methane and landfill gas destruction, and wastewater treatment.

OUR IMPACT

Within the first year of the program, we’ll be offsetting 300 metric tons of CO2 equivalent through our direct to consumer orders alone! That’s equivalent to 12,756 trash bags of waste recycled instead of landfilled.