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The Laundress Discounts Offers
  • Free Shipping Weekend applicable on orders shipping within the Contiguous U.S
  • Current promotions are not applicable on prior purchases
  • All Laundress discounts and promotions exclude Gallons, Bulks, Subscribe & Save items, Jiffy Steamer, and John Mayer X The Laundress Out West products.
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons or vouchers are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt vouchers are not combinable with Free Shipping offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
Please contact [email protected] or our store at +12125646788 for further assistance.

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Handwashing is always the best and safest method for washing woolens.

Add 2 capfuls or a squirt of Wool & Cashmere Shampoo to a washbasin or sink filled with cool water.

Submerge the item and gently agitate the water with your hands to evenly distribute soap. Soak for up to 30 minutes.

Rinse well by running cool water through item until water is no longer soapy. Do not wring. Instead, press the water out of the item.

If there is color in the water, don’t worry! It’s normal. The yarn dye is simply releasing color and you will not notice any loss of color after the wash is complete.
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Machine Wash

Place the inside out item in a Mesh Washing Bag Bundle

Select the woolens or delicate cycle on the washing machine and make sure the water temperature is cold and the spin is on low.

Add the appropriate amount of Wool & Cashmere Shampoo according to the machine and load size:

4 capfuls for HE Machine| 8 capfuls for Non-HE Machine
Remove knits promptly from the washing machine to reduce creasing.
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Dry & Finish

Lay item flat in its natural shape on a drying rack or clean towel. Do not put in the dryer!

Expedite drying by laying one item flat on a clean towel. With the item in its originial shape, roll it up the towel (like a sleeping bag) to remove excess water.

When drying, avoid direct sunlight and heat sources, such as the radiator, because they can shrink or damage wool. Never hang wet wool.

Steam after washing to remove wrinkles and between wears to freshen and remove odor and bacteria.
Never iron as ironing will crush or flatten the natural pile of the yarns.
Spritz Wool & Cashmere Shampoo between wearing and washing. This nontoxic and allergen-free fabric spray naturally repels bugs and moths.
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When wool fibers become loose, they form little balls or pills. Pilling is a direct result of wearing - the more you wear an item, the more likely it is to pill.

Remove pills on finer-gauge knits, such as light-weight sweaters, T-shirts, or pants, by gliding the Sweater Comb across pilled areas.

For heavier-gauge items, such as thicker sweaters, outerwear, or heavy upholstery, use the Sweater Stone.

Always work tools in one direction.

Use a Cashmere Brush between wears to remove lint, fuzz, and hair and release natural oils that rejuvenate yarns.

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Always store knits folded to prevent stretching or distorting.

Prevent bug and moth infestation by storing in a breathable cotton/canvas bag with a zip closure.

Store items clean to avoid inadvertently providing a "food source" for bugs.

All techniques are based on textile science. Not all garments perform and react as science would predict.