Safety measures are impacting our shipping speed, so some orders may be running with delays. Our team is working hard to fulfill your orders so please contact us with urgent inquiries only. Thank you!

• Current promotions are not applicable on prior purchases
• All Laundress discounts and promotions exclude Gallons, Bulks, Auto-Replenishment items, Gift Cards, Jiffy Steamer, and John Mayer X The Laundress Out West products.
• One Promotional Offer per customer, per order.
• Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
• Free shipping is not valid on orders shipping outside the U.S. 
• Hawaii and Alaska are subjected to air shipping Fees. 
• Gilt vouchers are not combinable with Free Shipping offers. 
• Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
• The following items are excluded from International shipments: All-Purpose Bleach Alternative, Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
• Offers and discounts are redeemable both online and in-store. 
• To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.