HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

• All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s


• Current promotions are not applicable on prior purchases
• One Promotional Offer per customer, per order.
• Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
• Free shipping is not valid on orders shipping outside the U.S. 
• Hawaii and Alaska are subjected to air shipping Fees. 
• Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
• Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
• The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
• Offers and discounts are redeemable both online and in-store. 
• To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.