HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

  • All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s

  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
  • Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
Please contact [email protected] or our store at +12125646788 for further assistance. promo-popup-btn-close
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Thinsulate

A trademarked 60% polyolefin, 40% polyester microfilament insulation providing warmth equal to down or polyester insulations of twice the thickness. Does not absorb water. Often used in gloves or outerwear.

CMSPage_Thinsulate_Spot Treat Spot Treat

Wash according to the outer shell material. Spot treat unlaunderable items such as boots. Do not clean leather.

To spot treat, wet the Wash & Stain Bar and gently work into the stained area(s).

Remove soap and dirt with a wet Lint-Free Cleaning Cloth—be sure to remove all soap. Dampen the cloth as needed, and repeat the process until satisfied.

Skip to the Dry & Finish step, and continue by steaming.

CMSPage_Thinsulate_Pretreat Pretreat

When washing, always pretreat stains with Stain Solution or the Wash & Stain Bar. Focus on susceptible areas such as underarms, necklines, and cuffs.

Stain Solution is ideal for protein and tannin stains, such as wine, coffee, ink, grass, urine, blood, and old, set-in stains such as pit stains.

The Wash & Stain Bar works the material to remove dirt, grease, oil, and makeup.

To remove odor, presoak the item for 30 minutes in cool water mixed with ¼ cup of Scented Vinegar.

CMSPage_Thinsulate_Machine Wash Machine Wash

Wash Thinsulate-lined cotton, nylon, polyester, or fleece with Signature Detergent on the normal cycle with hot water to achieve the deepest clean.

Wash with like colors and materials.

For especially sweaty, dirty, or musty items, add 2 capfuls of All-Purpose Bleach Alternative to the wash.

*Do not use All-Purpose Bleach Alternative on silk or wool.
CMSPage_Thinsulate_Dry & Finish Dry & Finish

Air dry or tumble dry at a low temperature. To reduce wrinkles, remove from the dryer while still damp.

Steam to remove wrinkles. Never iron, as ironing will crush or flatten the natural pile.

To freshen between wearings, spritz with Fabric Fresh Classic.

CMSPage_Thinsulate_Store Store

Always store items clean.

We recommend storing in a breathable cotton storage bag to protect items from bugs.

Storing in plastic encourages yellowing and can trap mildew-causing moisture, a prime environment for bugs.

All techniques are based on textile science. Not all garments perform and react as science would predict.