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The Laundress Discounts Offers
  • Free Shipping Weekend applicable on orders shipping within the Contiguous U.S
  • Current promotions are not applicable on prior purchases
  • All Laundress discounts and promotions exclude Gallons, Bulks, Subscribe & Save items, Jiffy Steamer, and John Mayer X The Laundress Out West products.
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons or vouchers are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt vouchers are not combinable with Free Shipping offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
Please contact [email protected] or our store at +12125646788 for further assistance.

Understanding Wash Cycles

The movement inside the machine, or the agitation, is determined by the wash cycle setting. The more agitation there is, the more aggressive the cleaning. Selecting the correct washing cycle is just as important as choosing the right water temperature.

Understanding washing machine cycles is an important part of taking care of your clothing and linens. The Laundress designed this guide to help you understand which cycle is best for your laundry. Not all washing machines are created equal. Each has their own efficiency, capacity, and features. Some are top-load, some are front-loading, but no matter what your washing machine, we can help you get a better handle on which wash cycle to choose to keep your fabrics looking like new. Walk through the different wash cycle settings and learn how to choose the right intensity and temperature for your fabrics. Get deeper insights into when to use the delicate wash cycle, wool cycle, permanent press, or custom wash cycles. Not all fabrics can tolerate machine washings. Learn more about the synthetic wash process for items like nylon track suits, acetate blouses, and workout clothes in our understanding wash cycles guide.

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The “Delicates” Cycle

The machine equivalent to handwashing, this cycle uses warm or cold water with low or no spin. It's the shortest and most gentle cleaning cycle. If the machine defaults to warm water, we recommend you override this by selecting cold water. (That's what we do here at The Laundress headquarters with our machine.)

Select the Delicate cycle when washing “delicate” items. Err on the side of caution—for items in question, we always default to delicate treatment and then scale up if necessary

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The “Normal” Cycle

With high agitation and a lengthy cycle, the Normal cycle is the most intense option. This cycle may ask you which water temperature you'd like to use. Select the temperature based on the contents of the load.

Select the Normal cycle for everyday laundry items made of cotton, linen, and durable synthetics, such as sheets, towels, T-shirts, socks, and underwear.

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The “Permanent Press” Cycle

The Permanent Press cycle was created in the 1940s in response to the advent of synthetics, wash and wear, and wrinkle-free clothing. Shorter than the Normal cycle, this cycle uses warm water with lower spin.

At The Laundress, we rarely use this cycle since we tend to wash our durable synthetics on the Normal cycle and our delicates on the Delicates cycle.

How The Laundress chooses to wash select synthetics:
   A nylon track suit or polyester parka: The Normal cycle (nylon and polyester are durable synthetics)
   An acetate blouse: The Delicate cycle (acetate is a silk-like fabric, which is a delicate synthetic)
   Workout clothes: We prefer to wash these synthetics on Delicate. However, if they require heavy-duty cleaning, we select the Normal cycle and choose hot water.

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Other Cycles

Some machines include additional cycle options such as “Heavy Duty” or “Whitest Whites.” Selecting one of these settings in addition to the regular setting (Normal, Delicates, Permanent Press) generally intensifies whichever cycle you're using, including a presoak and adding more water, extra agitation, more time, and/or an extra rinse.

You can opt for one of these settings when washing heavily soiled laundry. Note that machines vary in their washing intensity. Get to know the machine.

Note: It's okay to add an extra rinse cycle when washing any material. However, adding additional agitation should only happen for cottons, linens, and durable synthetics. Excessive agitation, even when using cold water, can cause shrinkage.

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The Machine Dials

What do the temperatures on my washing machine dial refer to?
The first temperature refers to the cleaning water. The second refers to the rinse water.

Hot-Cold = Hot clean, Cold rinse
Warm-Cold = Warm clean, Cold rinse
Cold-Cold = Cold clean, Cold rinse