HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

  • All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s

  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
  • Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
Please contact [email protected] or our store at +12125646788 for further assistance. promo-popup-btn-close

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PRODUCT_Delicate Spray Bulk_How To_1_IMAGE_01 Pretreat

Treat stains on your lyocell shirts, sheets, leggings, and other clothing with Stain Solution or the Wash & Stain Bar. Focus on susceptible areas such as underarms, necklines, and cuffs.

Stain Solution is ideal for protein and tannin stains, such as wine, coffee, ink, grass, urine, blood, and old, set-in stains such as pit stains.

The Wash & Stain Bar works the material to remove dirt, grease, oil, and makeup.

To remove odor, presoak the item for 30 minutes in cool water mixed with ¼ cup of Scented Vinegar.

PRODUCT_Delicate Spray Bulk_How To_2_IMAGE_01 Handwash

Handwashing is always the best and safest method for washing lyocell.

Add 2 capfuls or a squirt of Delicate Wash to a washbasin or sink filled with cool water.

Submerge the item and gently agitate the water with your hands to evenly distribute soap. Soak for up to 30 minutes.

Rinse well by running cool water through the item until the water is no longer soapy. Do not wring. Instead, press the water out of the item.

PRODUCT_Delicate Spray Bulk_How To_4_IMAGE_01 Store

Knit items should be stored folded to prevent stretching or distorting. Woven items such as pants can be hung.

Always store items clean.

We recommend storing in a breathable cotton storage bag to protect items from bugs.

Storing in plastic encourages yellowing and can trap mildew-causing moisture, a prime environment for bugs.

All techniques are based on textile science. Not all garments perform and react as science would predict.