HOLIDAY SHIPPING VOLUMES WILL HIT A RECORD HIGH THIS YEAR, POSSIBLY CAUSING PARCEL DELIVERY SERVICE DELAYS, SHOP EARLY TO ENSURE YOUR PACKAGES ARRIVE BEFORE THE RUSH. SAFETY MEASURES ARE ALSO IMPACTING OUR SHIPPING SPEEDS, SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY. THANK YOU & HAPPY HOLIDAYS!

  • All Laundress discounts and promotions exclude: The Laundress Gallons, Jiffy Steamer, The Laundress X John Mayer Out West Products, Bulk Packs, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, The Laundress X Aromatherapy Collaboration sku’s, Steele Canvas, The Laundress Things We Love, Custom Giftsets, & Flex Packaging sku’s

  • Current promotions are not applicable on prior purchases
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Hawaii and Alaska are subjected to air shipping Fees. 
  • Gilt & Rue La La vouchers are not combinable with Free Shipping offers. 
  • Feather Duster, Horse Hair Broom, and Steele Hamper sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Steele Canvas, Horse Hair Broom, Jiffy Steamer, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, and kitted items containing any of the above brushes, custom and specialty gift sets, and Things We Love Boxes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
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PRODUCT_Darks Detergent & Fabric Fresh Duo_How To_1_IMAGE_01 Sort

Sort laundry before washing. Always wash dark colors together. Beware of fuzz-producing items that may sneak in your load, such as a stray tissue or fuzzy sock!

Sorting laundry throughout the week is a huge time saver. Use the Hotel Laundry Bag to separate stained items and garments to be treated or handwashed from your everyday wash, and avoid the annoyance of digging through the hamper when laundry day rolls around!

PRODUCT_Darks Detergent & Fabric Fresh Duo_How To_2_IMAGE_01 Pretreat

Pretreat stains with Stain Solution or the Wash & Stain Bar. Focus on susceptible areas such as underarms, necklines, and cuffs.

Stain Solution is ideal for protein and tannin stains, such as wine, coffee, ink, grass, urine, blood, and old, set-in stains such as pit stains.

The Wash & Stain Bar works the material to remove dirt, grease, oil, and makeup.

To remove odor, presoak the item for 30 minutes in cool water mixed with ¼ cup of Scented Vinegar.

PRODUCT_Darks Detergent & Fabric Fresh Duo_How To_3_IMAGE_01 Machine Wash

Turn your clothing inside out, and place any delicate items in a Mesh Washing Bag.

This prevents abrasion and lengthens the life of colorant dyes.

Wash darks on the normal cycle with warm or cold water. Add the appropriate amount of Darks Detergent according to the machine and load size.

Eliminate static, prevent wrinkles, ease ironing, and keep clothing soft with Fabric Conditioner Classic. It is best used with every other wash.

Remove promptly from the washing machine to reduce creasing.

PRODUCT_Darks Detergent & Fabric Fresh Duo_How To_4_IMAGE_01 Dry & Finish

Line drying is best for preserving color. Avoid drying in the sun, as it can fade fibers.

If using a dryer, set to the lowest heat setting.

Contrary to popular belief, water temperature is not related to color loss. Fading typically happens as a result of the high heat and tumbling in the dryer.

To remove wrinkles, we recommend steaming for the best and safest finish. For a crisp finish, iron at the appropriate temperature setting. Be careful not to leave a scorch mark—use the Lint-Free Cleaning Cloth as a pressing cloth.

To freshen between launderings, spritz with Fabric Fresh Classic.

Use the Clothing & Upholstery Brush between wears to remove lint, fuzz, and hair.

Cohabiting with lovable, furry pets? Use the no-bristle, friction-charged Pet & Lint Brush to eliminate fur and pet hair from upholstery.