SAFETY MEASURES ARE IMPACTING OUR SHIPPING SPEEDS, AND SOME ORDERS MAY RUN WITH DELAYS. PLEASE KNOW WE'RE WORKING HARD TO FULFILL EACH ORDER. PLEASE CONTACT US WITH URGENT INQUIRIES ONLY.

  • Current promotions are not applicable on prior purchases
  • All Laundress discounts and promotions exclude: Jiffy Steamer, The Laundress X John Mayer Out West Products, Artisan Collection sku's, Bulk Packs, Gallons, Auto-Replenishment orders, E-gift cards, Crease Release sku’s, ALL The Laundress X Aromatherapy Collaboration sku's, 723 Gift Sets, Steele Canvas, The Laundress Things We Love Boxes, & Custom “Build Your Own” Giftsets.
  • One Promotional Offer per customer, per order.
  • Free shipping is applicable on orders of $50 or more after any coupons, vouchers, and taxes are applied.
  • Free shipping is not valid on orders shipping outside the U.S. 
  • Gilt vouchers are not combinable with Free Shipping, promotions, or loyalty rewards offers. 
  • Feather Duster and Horse Hair Broom sku's require additional oversized shipping and handling fees, no exceptions. 
  • The following items are excluded from International shipments: All-Purpose Bleach Alternative, Horse Hair Broom, Kitchen Starter Kit, Dish Brush, Pet & Lint Brush, Glass & Crystal Brush, Clothing & Upholstery Brush, Cashmere Brush, Men's Garment Care Kit, Feather Duster,  Duster for Small Spaces, Goat Hair Duster Wand, Aromatherapy sku's, Build Your Own, and kitted items containing any of the above brushes.
  • Offers and discounts are redeemable both online and in-store. 
  • To place orders over the phone and if using a card issued outside the U.S but shipping to a U.S address, please call 212-564-6788.
 
Please contact [email protected] or our store at +12125646788 for further assistance. promo-popup-btn-close

CLEANING CONCIERGE
Questions about products? Need advice? Let’s chat!

or Start Shopping

Not sure where to begin? Wondering how to deep clean your laundry and home? We get it. It’s a lot. That’s why our expert team is here to lighten your load and help you clean with confidence. Just reach out to one of our “laundry lines” below!

image of store employee

Call Us
Speak directly with a store team member
(like Madeline here!)
212.564.6788. Mon-Sat 11am-7pm/Sun 11am-6pm EST

picture of store employee

Live Chat
Get on-demand assistance Monday-Friday 9am-6pm, Sat 11am-7pm/Sun 11am-6pm EST Text +1.347.685.6788

image of store employee

Email
Shoot a message to [email protected] and one of our pros will get back to you.

Customer Testimonials

“I spilled salad dressing on my brand new silk top. I called The Laundress and asked for help. They advised me to use the wash and stain bar and delicate wash, so I did. My top now looks better than brand new!”– Krissie H

"The ladies at The Laundress store are so fun and knowledgeable. I find myself looking for stains so I have an excuse to call them and learn!"– Julia P