Worldwide Shipping
The Laundress has partnered with International Checkout to fulfill orders for our international customers. International shipping is currently available WORLDWIDE from TheLaundress.com. International Checkout will ship to all destinations around the world including APO / FPO addresses.
- Select your items at http://www.TheLaundress.com/ and add them to your shopping bag.
- Confirm the items in your bag are ready for purchase and select the International Checkout link in the shopping cart.
- Select your payment type, billing country, shipping destination, and shipping method. The merchandise subtotal will adjust to the corresponding currency.
- Item name, style number, and price will be transferred to International Checkout for processing.
Payment Options
International Checkout accepts Visa, MasterCard, American Express, Discover Card, JCB Card, Diner's Card, Money Bookers, SafetyPay, PayPal, or bank transfer.
Customer Service Contact/Returns & Exchanges
International Checkout will be happy to assist you with any questions regarding your order, including returns, exchanges, and shipping. All inquiries should be directed to International Checkout at:
support@internationalcheckout.com
For inquiries by phone, please see the following customer service phone numbers:
USA and Canada: +1866.6820641
USA: +001.310.601.8196
UK: +44.20.8133.2436
Australia: +61.28003.4685
Denmark: +45.369.50312
Sweden: +46.4069.35779
Hong Kong: +852.8175.6057
Japan: +81.50553.46826
Finland: +358.(02)3619.0437
Brazil: +55.(11)3230.9539
Ireland: +353.1443.3715
Mexico: +52.558.421.8266
New Zealand: +64.9889.0408
Order Status
To check the status of your order or track your package, please log in to your International Checkout account here.
To learn more, view International Checkout's Customer Service and Terms & Conditions information here.
Important information regarding Dropshipping with International Checkout
It is common place in our industry to process international orders with a delivery address in the United States. International Checkout will process these orders on your behalf as the customer is still utilizing an international form of payment. When International Checkout returns to your site to place the order, we will update the shipping address to reflect the US delivery address the customer has requested. We ask that you ship these items directly to the US address provided rather than shipping the items to our domestic facility as this reduces cost and transit time.
